Who has already trusted us?

“To make sure that our people were well equipped for our annually recurring important customer negotiations, we ran two workshops with Marc during the summer and early fall of 2021. The first one was a virtual full-day meeting and the second one a two-day off-site training camp. The feedback from the participants was overwhelmingly positive – we learned new aspects of sustainable influence in negotiations, we were better prepared than ever before, and we eventually achieved desired results. A further take-away from the project was a compact negotiator’s playbook of sorts, that we produced together in and after the workshops. Marc was exceptionally diligent in scoping and preparing the training, our cooperation was seamless throughout the process and the training sessions were both valuable and enjoyable.”

“We renewed the management and organization of Pentik’s entire chain of stores, and alongside an excellent customer service experience, we also brought a stronger sales approach than before. We created customer experience measurement from scratch, which for the first time in our history gives us visibility and metrics specifically for making sales, not just for euros. All this work was done in collaboration with Marc, who has received excellent feedback from both the store managers and the entire store staff. Marc has supported managers in managing change, and led webinars aimed at the entire sales organization. Marc’s way of conducting trainings and webinars is excellent. The approach is relaxed and conversational, downright entertaining, even though the thing itself is diamond-hard stuff.”

“We have been working with Marc and Sissi for almost a decade on the various needs of our companies. You can always rely on Marc’s expertise and broad vision, whether it’s sales coaching, management sparring, brand work, clarifying the story or otherwise just sparring related to the company’s different phases and situations of change. In addition to the fact that doing is rewarding in terms of results, the process itself together is always fun and inspiring. Ten points and a parrot sign.”

“Hartwall’s restaurant business sales team has been working with Marc on a goal-oriented and versatile basis for more than a decade. The cooperation is based on effectiveness, practicality and business understanding. All investments in the development of the sales organization are significant, and when we invest, we want the results to show a clear change in operations, skills or attitude. With Marc, we can trust that these will be achieved.”

“We implemented the training series for K-traders in cooperation with Marc. Marc’s approach is positive, practical and solution-oriented. Schedules were kept and things progressed as agreed. Marc’s enthusiasm caught on and the interaction worked brilliantly. He got the participants involved nicely and also shared their own views and experiences related to the topics.”

“Collaboration with Marc is always great and eye-opening. He can challenge you to think and look for even better solutions. He does not accept mediocre results, but demands success. This works very well with our ambitious team year after year.”

”Our latest collaboration with Marc and Sissi was implemented for the entire staff of our company. After the first day, when we went to dinner together, the conversation was full of positive praise and enormous enthusiasm for the day’s training. Marc had managed to exceed everyone’s expectations and somehow miraculously made a long day feel like a short and inspiring moment. Marc’s ability to include and consider everything is phenomenal. A large part of the success of this project has been the visibility of the discussed and agreed issues in the workplace even after the training. A performer appreciated by all of us and a reliable professional partner.”

“Marc has helped us improve management and customer service and develop a unified operating culture for several years. In training sessions, Marc manages to keep the group active and turns the attention to the essentials. His natural style includes bringing a dose of joy and enthusiasm to the handling of things, which in turn helps people to understand and apply.”

”We have been cooperating with Marc and Sissi for a couple of years now, with the main goals of strengthening Raksystems’ culture enabling rapid and profitable growth and developing management in the group. Managers have been coached both in Finland and Sweden, with face-to-face and virtual coaching. The entire staff has been included, e.g. with webinars. In addition to management development, we have clarified the group’s key concepts, such as our core mission, long-term goals and strategy. We have also created the rules of the game for management, internal cooperation and customer work. The journey with Marc has been amazing – working has been great. Marc is proactive and knows even better than us what we need. It’s just that when you’re with people who are wiser than you, you become a little wiser yourself. Big thanks!”

”During the last couple of years, we have used the services of Marc and Sissi, e.g. for sparring the presentation skills of our experts and account managers and for developing the professional skills of our consultants. In the fall of 2021, we implemented a training package called “Shapers of the Future”, whose goals were e.g. the customer value of consulting and the engagement of the people who are important to us, developed by the consultants’ expertise. The feedback from our demanding senior consultants was very good, and the ‘Being a consultant’ playbook created by the consultants themselves during the program has received a really enthusiastic reception at Knowit more widely. The cooperation has been constructive and value-producing. We feel that our needs have been well understood and the solutions have been well suited to our needs. We especially appreciate the proactive approach and genuine desire to help in the development of our operations.”